After installing Office 2016 on Windows Server 2012R2 with RDS services, trying to lunch one of the Office programs (example Excel), I received this error:
The program cant’ start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem.
To solve the problem you need to install KB2999226 update.
But unfortunately on my server, not only this patch was missing but also some required dependencies (Windows Update show me no updates missing!)
One dependency is KB2919355, that have other dependencies…
Here the patches and the steps to solve the issue. The patches order is important:
- KB2919442: is a prerequisite for Windows Server 2012 R2 Update and should be installed before attempting to install KB2919355
- KB2919355: there are multiple files available for this download and you need to install it on this order:
- KB2999226: This is the required update for solve the CRT dll error.
After that Office 2016 application run without error.